Management assistance to Atlanta Transit (MARTA) 2003 John Reilly provided Management and Organizational Consulting Assistance to Laura Ray, the Assistant General Manager for Infrastructure for the Atlanta’s Rapid Transit System(MARTA). Services included identification and evaluation of organizational options, facilitation of issue and organizational work-out groups and development of implementation options. The need for organizational change resulted from the integration of the transit development division (new construction) with the systems and infrastructure maintenance division. The approach used a “bottom-up” approach, incorporating the needs of the different work groups, with worksessions directed to better understanding of the key issues and viable options. Previously, organizational changes were frequently directed as “top-down” – this may be necessary at times, but has the drawback of not fully engaging staff in the resulting changes.